Lesson 01
Transforming Your Email with AI
How Much Time Do You Spend on Email?
The average professional spends 28% of their workweek on email — about 11 hours. AI can cut that in half.
What AI Can Do for Your Email
- Draft emails from brief descriptions
- Rewrite emails to improve tone and clarity
- Summarize long email threads
- Suggest replies based on the conversation
- Translate emails to other languages
- Proofread and fix errors
- Sort and prioritize your inbox (with tools)
Quick Email Templates
Declining a meeting:
Write a professional email declining a meeting invitation.
Reason: scheduling conflict with a client call.
Express interest in staying informed. Under 75 words.
Following up:
Write a follow-up email for a proposal I sent 5 days ago.
Tone: friendly but not pushy. Short and to the point.
Include a specific question to prompt a response.
Bad news delivery:
Write an email informing a vendor that we're switching to
a different supplier. Reason: their pricing became uncompetitive.
Tone: professional and appreciative of the past relationship.
We'd like to end on good terms.
Tips for AI-Assisted Email
- Always review AI-generated emails before sending
- Add personal touches — AI tends to be generic
- Keep your authentic voice — edit to sound like you
- Verify any facts or numbers the AI includes
- Don't use AI for highly sensitive or emotional emails
Next up: Lesson 2 — Managing Your Inbox with AI.